Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Yew Tree


Very difficult to get appointments

It is very difficult to get appointments here. When I was bitten by a dog recently I had to fight for an appointment as they tried to send me to the UTC instead. During the appointment they asked why I hadn't been in for my mobility problems and I explained that I can never get an appointment. The surgery is so nice and new but there is never anyone in there. What are they doing? Where are the doctors?